👨‍💻   Expert Engineers, 24/7

Server Management
In Our Hands

Your only focus should be your business — we'll handle the rest. From server setup to monitoring, security and updates — complete managed support.

⚡ Support Channels
💬
Live Chat
Avg response: 2 minutes — 24/7/365
📞
Phone Support
Pro & Enterprise plans included
🎫
Ticket System
4-hour SLA response guarantee
📱
WhatsApp Support
Direct an engineer directly

Our Managed Services

We handle technical complexity — you grow

🖥️
Server Setup & Configuration
When a new server arrives, we do the complete setup — OS install, hardening, firewall, SSH keys and initial configuration.
  • OS install + hardening
  • Firewall rules setup
  • SSH key authentication
  • Fail2ban + security tools
📊
24/7 Proactive Monitoring
CPU, RAM, disk, network, services — real-time monitoring of everything. We act before issues arise.
  • Uptime monitoring
  • Resource usage alerts
  • Service health checks
  • Monthly reports
🔄
Backup & Disaster Recovery
Automated daily backups + tested recovery plan — your data stays safe and can be restored in any disaster.
  • Daily automated backups
  • Off-site backup storage
  • One-click restore
  • 30-day retention
🛡️
Security Management
Regular security audits, vulnerability scans, patch management and DDoS protection — your server will always stay secure.
  • Regular security audits
  • Automatic patch updates
  • Malware scanning
  • DDoS mitigation
Performance Optimization
Server tuning, caching setup, database optimization and CDN integration — your site will run at the fastest speed.
  • Web server tuning (Nginx/Apache)
  • Database optimization
  • Redis/Memcached setup
  • CDN integration
🔀
Migration Service
Migrate from any hosting provider to Shelby Host — zero downtime, data safe, we'll handle everything.
  • Zero downtime migration
  • cPanel/Plesk migration
  • Database transfer
  • DNS management

Managed Support Plans

Add-on with your server — or take standalone

Basic
Starter Support
999/month Per server add-on
  • Ticket support (8h response)
  • Basic monitoring
  • OS updates management
  • Monthly health report
  • 2 support hours/month
  • ✗ Phone support
  • ✗ Emergency response
Enterprise
Full Managed
5,999/month Dedicated account manager
  • 24/7 phone + chat + ticket
  • Dedicated account engineer
  • Full infrastructure management
  • Unlimited support hours
  • 1-hour emergency SLA
  • Quarterly security audit
  • Custom runbooks & documentation

How Does It Work?

1
Choose a Plan
Select your managed plan — basic, pro or full — based on your needs.
2
Server Access Dein
Provide a secure SSH key or limited credentials to our engineers.
3
Onboarding Audit
We will complete a full server audit within 24 hours and provide you a report.
4
Ongoing Management
Now relax — monitoring, updates, security — all automatic.

What Our Customers Say

★★★★★
"Earlier we used to manage the server ourselves — it wasted a lot of time. With Shelby Host Pro support, our devs now focus only on the product. Best decision!"
👨
Rahul Sharma
CTO, TechStartup India
★★★★★
"Server went down at 3 AM — engineer called in 8 minutes and everything was fixed. That is real 24/7 support. You won't find this anywhere else."
👩
Priya Mehta
Founder, E-Commerce Store
★★★★★
"Not even a minute of downtime during migration. 50GB database + 200 sites — all perfectly migrated. Completely impressed."
👨‍💼
Amit Verma
Web Agency Owner

FreBook a Consultation

Our engineers will review your infrastructure and suggest the best plan — absolutely free.